Before we begin cleaning, our team identifies your rug stain and rug odour. The point of this is to determine the best cleaning technique to use. For example, pet urine needs special rug treatments to remove the stain and smell. Once the stain has been identified, we treat the affected area with our rug cleaning detergents. (All the chemicals we use are safe for pets and children) When the detergent has had time to sit in, we gently rinse the area and then fully clean and dry your rug. Your area rugs will be inspected one last time to see if any spots were missed.
Our cleaning products and equipment helps us to remove the majority of all stains. However, there are rare occasions when stains and odours cannot be removed. Fresh pet rug stains are easier to remove then stains that have sat for long periods of time. Older stains have had to chance to penetrate deep into your carpets fibres. When we come across a difficult stain, we use more advanced techniques and expert cleaning solutions which helps make a difference.
If you need help removing odours that seem permanently embedded into your carpets or furniture, give us a call. We are top-notch equipment and products specially designed to remove stubborn smells. Our products are safe to use on all material types so you don't have to worry about your belongings being ruined during the cleaning process.